PARIS, France, 19th March 2010 - Ariane Systems VIKI project selected in Aug-2009 and partially financed by the ERDF (European Regional Development Fund) got started.
By removing all hardware associated with the check-in and check-out processes, VIKI will revolutionize the hospitality industry by enabling customers to check-in/check-out where and when they want using their desktop, their laptop, their smartphone and even their cell phone.
« Often a source of frustration for business guests, the check-in/check-out procedures have not changed in 15 years. Guests still need to go to the front desk, stand in line and wait for their turn" explains Laurent Cardot, Managing Director and co-founder of Ariane Systems.
« For 10 years, Ariane Systems has been deploying self-service check-in/check-out kiosks in the lobby areas. VIKI anticipates the needs of our clients who are at the cutting edge of technology and want to offer to their guests, for example, the ability to check-in online from their computer before arriving at their hotel, or perform their check-out from their cell phone, comfortably sitting in the taxi that is already driving them to the airport" continues Laurent Cardot.
The features that this software platform will be able to offer are countless as it will integrate online mobile payment solutions and will enable the user to modify their bill, address or even client profile.
For VIKI, Ariane Systems partnered with LIP6 (a research center specialized in the realm of telecommunications and information technology), Lemon Way (a company specializing in mobile applications and leader in mobile banking technologies), as well as Hotel Performance (a major hospitality group) that will contribute their hotel know-how.
« With our mobile platforms, the security layers brought by LIP6 and the unique feature application of Ariane Systems, we will offer early 2011 a solution which will be able to adapt to most of today's existing hotel technical environments" confirms Sebastien Burlet, founder of Lemon Way.
Frequent travelers' dream to go directly to their hotel room after receiving a SMS that features their room number and software room key card is not so far...
About Ariane Systems
Ariane Systems is the worldwide leading provider of self-check-in / check-out technology solutions for the hospitality industry. Founded in 1998 by Michel Lavandier and Laurent Cardot, Ariane has deployed over 1,500 kiosks installed at hotel properties in 15 countries. Currently, numerous hotel chains utilize Ariane's self-service solutions to streamline their check-in / out process, including Pullman, Radisson, Golden Tulip, Holiday Inn, Campanile, B&B, Ibis and Novotel, among others.
Based in Paris-France, Ariane Systems operates subsidiaries in the UK, Germany, Spain, Scandinavia, Middle-East and now North America.
For more information, please visit www.ariane-systems.com.